Wed, 8th Mar, 2023
British Agricultural and Garden Machinery Association, CLAAS, 8th March 2023
Dotser were dellighted to speak at the BAGMA (British Agricultural and Garden Machinery Association) Connect Meeting on Wednesday, 8th March 2023.
The title of the Dotser presentation was: "Agri Dealer eCommerce Platform - How to Manage and Promote New & Used Machinery, Parts & Merchandise In One Central Platform"
This meeting was hosted by CLAAS at their premises in Bury St.Edmunds, United Kingdom. There was also an opportunity to look around CLAAS’s facilities and training centre, and there was a presentation from CLAAS.
The meeting was chaired by Andrew Walker from B&B Tractors, and there were keynotes from Pete Harding of PFW Associates who spoke on “Getting the measure of Aftersales”, focusing on Parts and Service KPI’s and some of the common pitfalls around them and what good looks like. Other guest speakers included Peter Arrand, BAGMA President who lead a discussion on Training and Education, Alan Prickett from ISEKI, Dean Lowe from Safety Aide, Stephen Howarth from the AEA, Nimish Sheath from Worknest, Greg Cadman from Ibcos, and Richard Jenkins from BAGMA. The BAGMA team were also available to answer any questions.